Supporting Your Team
You know your staff best. You know whether they need training, or if they need to gain additional skills, and you know who will be your champion for the implementation and sustainability of a new program or practice.
In this section, you will find tools and resources to aid you in your efforts to support your staff. These are skills checklists, staffing planning tools, and advice from your peers on how to overcome potential resistance to EBPs and fatigue from trying to preserve program fidelity.
SAMHSA has developed an extensive inventory of resources and educational materials on its workforce page for you to assist your staff.
The Texas Christian University Institute of Behavioral Research has also developed a series of forms that organizational administrators can use to assess your staff capacity and readiness for change.
Supporting your staff during times of change—such as the implementation of a new program, de-implementation of an ineffective program, or conclusion of a program when funding runs out—is an essential element of organizational sustainability.
In addition to managerial challenges in times of change, and the need to support and retain your staff with appropriate training to implement the given EBPs, you will likely have experiences of resistance to the implementation or sustainability of selected EBPs.
This resistance can come from a range of sources, including program staff, clients, and community members. The following video highlights the strategies used by administrators from Georgia, New Hampshire, and North Carolina.
The workforce challenges in behavioral health are well documented (Hoge et al., 2009). SAMHSA has been working with the Health Resources and Services Administration’s Center for Integrated Health Solutions to provide resources on how best to expand and retain your workforce.